Indian cryptocurrency exchange CoinDCX now offers 24Hr customer support service via email and web ticket. According to CoinDCX services like onboarding, ticketing, and Fiat/INR management will have 24-hour support assistance. Though the Telegram chat support will be from 06:00 AM to 11:00 PM.
As we know cryptocurrency trading takes place 24hr and from all around the world. And if we face some issue, it is very necessary to get support from the exchange team as soon as possible. Keeping this in mind, CoinDCX has launched a 24hr customer support service. Now users can connect with CoinDCX team and get your queries answered 24hr a day by emailing them or raising a ticket on the site. Users can also get instant support from the team on CoinDCX official telegram group, thought the timing will be from 06:00 AM to 11:00 PM. Also for the new users registering on the exchange and submitting their KYC, verifications will be done within 5 minutes.
Sharing the news on twitter, Sumit Gupta, CEO of CoinDCX wrote
You asked. We deliver. CoinDCX support assistance is now live 24/7. Reach out to our support team if you are facing any issue anytime. #TryCryptoSumit Gupta (Co-founder and CEO of CoinDCX)
CoinDCX is also running an offer where a new user gets $25 when he trades over a total of 5 BTC across any CoinDCX product, including with leverage on DCXmargin. Click Here to register on CoinDCX.
CoinDCX is a Indian cryptocurrency exchange launched in 2018 and offers INR deposits/withdrawal, Spot trading, Margin trading, Future trading, Lending, and more. Recently CoinDCX also launched a free blockchain and cryptocurrency learning platform DCXlearn.